Flying Blue Free Stopover Isn’t Really Free

We’re planning a trip to Italy for the fall with friends and Jenn’s parents. This requires a little bit of coordination between the parties, especially since we are all booking with different methods. Remarkably, even though Jenn’s parents and our friends were flying from different airports, the last leg of their journey is on the same Delta flight from Atlanta to Rome. Now it was up to us to try to match that time to land.

The best thing to do would’ve been to use Delta and get on the same flight, but we don’t have a lot of Delta Skymiles and their only transfer partner is American Express Membership Rewards and we don’t have any Amex points. Delta was not going to work but Air France (Flying Blue) had a flight landing just 10 minutes after the Delta flight.

The Problem with Short Layovers

Unfortunately, that had an hour and 25 minute layover in Paris (CDG), and that seemed pretty risky considering we would have to go through passport control, then security, and then find our gate in a busy airport I’m not familiar with. I would put the chances of success at about 50/50. Not good enough for me – especially with Jenn’s luck (she has had delays of 2 hours, 5 hours and 8 hours respectively on her last three flights)

A little off topic here, but why in the hell do airlines offer these tight layovers? You know you all suck at getting your flights in the air on time. I once sat on the tarmac for half an hour watching two mechanics trying to fix a seat that wouldn’t recline – on a 2 hour flight. Suck it up buttercup, I got places to go and your inability to move your seat 3 inches back is not my problem. Strap yourself in and lets go!

Sorry about the rant – the other option was to arrive in Rome 3 hours later, around 3 PM. Not only would that have been a massive inconvenience for our fellow travelers, but our plan was to take a train to Florence on the first day, and when I added up all the time to get through passport control, take the commuter line to Rome Termini, transfer, then take a train from Rome to Florence, we would be getting in very late. Assuming we all only sleep a little on the plane, we might be dragging our suitcases through Florence trying to find our Airbnb with the mental acuity of a toddler on Benadryl.

The better option was to go a day early, but with timing of the flights and the fact that FCO really isn’t that close to Rome, we probably wouldn’t have gotten to enjoy the extra day in Rome, we probably would just end up sitting in a hotel room. But what if we stayed in Paris or Amsterdam on the way, instead?

Flying Blue Free Stopovers to the Rescue

A quick google search pulled up this article by One Mile at a Time that points out that indeed, Flying Blue offers free layovers. We pieced together an itinerary that flew KLM from Chicago landing in Amsterdam at 7:10 AM and a second flight that leaves Amsterdam 26 hours later which lands in Rome a mere 20 minutes after our companions. The nice thing is that since we will go through passport control in Amsterdam, and they will be going through in Rome, theoretically we should be ready to leave the airport in Rome around the same time.

Perfect, now we just had to call, and by we, I mean Jenn since the points were in her account. She wasn’t happy about that.

She was on hold for about an hour, but when she got on, the agent understood what Jenn was trying to do, and got it all booked. The process on the phone wasn’t exactly quick, but she was probably off the phone in about 15 minutes after the agent picked up.

Free Stopovers Aren’t Exactly Free

When Jenn got off the phone, she said that the taxes were higher than we expected. We looked and sure enough, the taxes were $139.70 per ticket instead of the $85.90 that is listed online. The difference worked out to be exactly 50 Euros. So it appears that the “Free Layover” is going to cost 50 Euros per ticket, unless it’s 100 Euros per call.

They do have the fact that higher issuing fees do occur by phone, but when you click on the link for an explanation, you get a dead link. So my assumption is that it costs 50 Euros per ticket, but I don’t know for sure.

Booking Stopover Online isn’t Possible, Yet

Currently there isn’t a way to book with a stopover on the website. I would assume that they might add that in the future, but for now it’s by phone only. This means that you are going to have to do a considerable amount of research on their website to pick out the flight segments that you want and then communicate this effectively to an agent who is most likely in France or the Netherlands. This can lead to confusion, which Jenn found out, when she gave my birthdate to the agent the American way, month-day-year, and the agent entered the birthdate the European way, day-month-year.

It also means that until they can add a free stopover feature to their website, you will be paying the fees associated with making an award flight redemption over the phone. My limited experience with how agile tech development is with airline point programs suggest it might take some time before you see that feature on their website. For now, prepare to pay for the stopover.

Which Cities Can you Stopover with Flying Blue?

I assume that these stopovers will only work in their hubs. I doubt that they would let you fly, say Chicago to Paris to Barcelona, then get a free stopover, then Barcelona to Paris to Munich. However, they will allow you to stop in Paris if flying from Chicago to Barcelona when the normal layover would be in Paris. So that will limit any stopovers to just Paris or Amsterdam. The article from One Mile at a Time does indicate that it should work with partner airlines booked through Flying Blue, so there are actually other possibilities besides Amsterdam and Paris, but for the most part, that’s how you would typically use them.

Stopovers can be as short as 24 hours and as long as 1 year. That offers great flexibility, but I imagine that most people are going to use this as a way to visit Paris or Amsterdam for a few days and then move on to another location. With this stopover rule, you could pretty easily put together an itinerary where you go to Amsterdam for a few days on a flight from the US, move on to another European city for a few days and stop in Paris for a few days on the way back. That’s a pretty easy way to get a sampler platter of Europe and the prices could be around 40,000 points (transferable from Citi, Amex, Chase, Capital One and Bilt), around $240 for taxes and $100 for booking by phone. That’s not too shabby.

Making Lemonade out of Lemons

For us, it was a way to make lemonade out of lemons. We didn’t want to land in Rome that late on the same day as our fellow travelers, and getting in at 3 PM the day before left us with not a lot of time to enjoy Rome. However, 26 hours in Amsterdam with the opportunity to adjust our sleep to the new time zone, sign me up. We’ll get to walk along the canals and have dinner in downtown Amsterdam and still make it into Rome right at the right time. That’s some damn good lemonade.